Deposit and refund
A $200 deposit is required to secure the event date once the booking is confirmed. The booking deposit is non-refundable if the Client cancels within 7 days before the event date.
Balance due
The final payment is due before the event date. Services will not begin until the balance is paid in full. Any additional unbooked time must be paid before extra hours are provided.
Parking
The client is responsible for parking expenses associated with 360 Platform Booths staff. Parking must be available within a reasonable distance of the booth setup location.
Booth operations
360 Platform Booths will provide an operator and aims to keep the booth operational during the agreed hire period. Temporary interruption may be required for maintenance, servicing or optimisation. If only partial services can be provided due to conditions beyond reasonable control, rental charges may be adjusted on a prorated basis.
Setup and teardown
360 Platform Booths will deliver, set up and remove the booth. The venue must provide reasonable access, level ground, and sufficient access time before and after the event. If the event or venue ends the booking early, the contracted hire fee is not reduced.
Space and power
A minimum 2.5m × 2.5m level area is required, with an electrical outlet within 5 metres of the designated booth area. Stair access may incur an additional $100 fee.
Inclement weather
360 Platform Booths may cease operation where weather creates a potential danger to staff, equipment or guests. Safety takes priority.
Liability and damage
The client is responsible for damage or loss caused by misuse of equipment by the client or guests, theft, disaster, or unsuitable power conditions. Liability and indemnification remain subject to the full service agreement.
Media release
Where media consent is granted above, the client authorises 360 Platform Booths to use event images and videos for promotional and advertising purposes. Where consent is declined, the event is to remain private.
Operator refreshments
For bookings of 2 hours or longer, the Client agrees to provide the booth attendant with reasonable access to drinking water and a meal or substantial refreshment during the event. If this cannot be provided, please advise 360 Platform Booths before the event so alternative arrangements can be made.